Terms & Conditions
Last updated: 2026. These terms apply to your use of this website and to communications from Vivian Master Account (“we”, “us”). By using this site you agree to them.
Use of this website
This site provides general information about our real estate services. Nothing on it is legal, tax, lending or financial advice, and it does not create an agency relationship. Property information, values and market details are estimates and may change without notice.
Text messaging (SMS) terms
- Program: Vivian Master Account text messages.
- What we send: replies to your inquiry, appointment scheduling and reminders, follow-ups about buying or selling a home and, if you agreed to them, occasional updates and offers.
- How you opt in: by checking the text message consent box on our website form, or by texting us first.
- Frequency: message frequency varies based on your conversation with us.
- Cost: message and data rates may apply, depending on your mobile plan.
- Opt out: reply STOP to any message at any time. You will receive one confirmation and no further texts unless you opt in again.
- Help: reply HELP, or contact us using the details below.
- Consent to receive texts is not a condition of buying any goods or services.
- Mobile carriers are not liable for delayed or undelivered messages.
- You must be 18 or older and the account holder or authorized user of the number you provide.
Your mobile number and texting consent are handled as described in our Privacy Policy. We do not share them with third parties for marketing.
Calls and emails
If you give us your phone number or email and agree to be contacted, we may call or email you about your inquiry. You can ask us to stop at any time.
Your responsibilities
Please give accurate information, use this site lawfully, and do not attempt to disrupt it or access it in unauthorized ways.
Intellectual property
The content on this site belongs to us or our licensors and may not be copied or reused without permission.
Disclaimers and limits
This site is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses arising from your use of the site or reliance on its content.
Changes
We may update these terms. The current version will always be posted on this page.
Contact us
Vivian Master Account
48 Westwood Road, Lancaster NY 14086
Phone: (716) 253-3771
Email: